Frequently Asked Questions

Interview Ace is a San Francisco-based company dedicated to helping job seekers master their interview skills. We offer expert-led online courses, personalized coaching, and proven strategies to help you land your dream job in the competitive San Francisco job market. Our focus is on providing practical, actionable advice and techniques that you can immediately apply to improve your interview performance. We cater to a wide range of industries, including tech, finance, healthcare, and the arts.

Our headquarters are located in the heart of San Francisco, at 555 Market Street, Suite 100, San Francisco, CA 94105. While we primarily operate online, we also offer in-person coaching sessions for local clients. Contact us to schedule an appointment.

You can reach us through our contact page, where you'll find a convenient form to submit your inquiries. Alternatively, you can email us directly at [email protected] or call us at (415) 555-4444. We strive to respond to all inquiries within 24-48 hours.

We offer a variety of courses designed to cover all aspects of the interview process. This includes courses on resume writing, cover letter creation, behavioral questions, technical interviews (specifically tailored for the San Francisco tech industry), salary negotiation, and effective communication strategies. Visit our courses page for a full list of available courses and their descriptions.

Our courses are a mix of both live workshops and pre-recorded video lessons. The live workshops provide an interactive learning environment where you can ask questions and receive immediate feedback. The pre-recorded videos allow you to learn at your own pace and revisit the material as needed. Each course listing specifies whether it is live, pre-recorded, or a combination of both.

Most of our courses offer lifetime access. Once you purchase a course, you can access the materials indefinitely. For subscription-based courses, access is granted for the duration of your subscription period. Details about course access are provided at the time of purchase.

Yes, we occasionally offer discounts and promotions. Be sure to sign up for our newsletter to stay informed about upcoming sales. We also offer scholarships to individuals who demonstrate financial need and a strong commitment to improving their career prospects. You can find more information about our scholarship program on our website or by contacting our support team.

We offer personalized career coaching tailored to your specific needs and career goals. Our coaching services include mock interviews, resume reviews, cover letter writing, career counseling, and salary negotiation support. Our experienced coaches provide constructive feedback and guidance to help you improve your interview skills and increase your chances of landing your dream job. Our coaches have extensive experience with San Francisco Bay Area companies.

Our coaches are experienced professionals with a proven track record in recruiting, human resources, and career development. They come from diverse backgrounds and have worked with top companies in San Francisco and beyond. You can learn more about our coaches and their expertise on our instructors page. One of our leading coaches is Sarah Chen, a former HR manager at Google with over 10 years of experience.

Our coaching fees vary depending on the type of coaching service and the duration of the sessions. We offer a range of packages to suit different budgets and needs. Please visit our pricing page for detailed information about our coaching rates and package options.

To access our courses, you'll need a computer or mobile device with a stable internet connection. Our platform is compatible with most modern web browsers, including Chrome, Firefox, Safari, and Edge. Some courses may require specific software or tools, which will be listed in the course description.

If you encounter any technical difficulties, please contact our support team immediately at [email protected] or call us at (415) 555-4444. We're here to help you resolve any issues and ensure a smooth learning experience.

We take your privacy seriously. Our privacy policy outlines how we collect, use, and protect your personal information. We are committed to complying with all applicable privacy laws and regulations, including the California Consumer Privacy Act (CCPA).

Our terms and conditions govern your use of our website, courses, and services. By using our platform, you agree to abide by these terms and conditions.

Our cookie policy explains how we use cookies and similar technologies to enhance your browsing experience and personalize your interactions with our website.

Interview Ace is committed to providing an accessible learning environment for all users. We strive to comply with the Web Content Accessibility Guidelines (WCAG) 2.1. To learn more about the accessibility features we offer, please visit our accessibility statement page.